Friday, May 21, 2010
Hello Long Weekend!
I will be camping in Algonquin National Park for the next three days. Peace out, bitches!
Friday, May 14, 2010
Saturday, May 1, 2010
Ewwww......
I went to a bar last night with my roommates and K. It had quite possibly the most disgusting bathroom set up I've ever seen! There was a note on the toilet paper dispenser to PLEASE not flush any toilet paper. What alternative did they have? A bucket NEXT to the toilets for used paper! and of course it was overflowing. Disgusting....
That being said, we stayed for some time.
Oh alcohol....what I won't do when you take over!
Also, I've figured out that my ideal man would be Groucho Marx circa 1934.
Goddamn time space continum. You've ruined my happy ending!
That being said, we stayed for some time.
Oh alcohol....what I won't do when you take over!
Also, I've figured out that my ideal man would be Groucho Marx circa 1934.
Goddamn time space continum. You've ruined my happy ending!
Friday, April 16, 2010
I am Unsure How to Proceed
....What scares me is that I may be incapible of attracting and maintaining a healthy romantic relationship with someone because I can't seem to trust men romantically. :(
Monday, April 5, 2010
Disppointment
Turns out one of my favorite co-workers was fired this passed week because it was discovered she was stealing from the tills. I'm kind of suprised by the news because she would have been the honest to god LAST person in the store I would have thought capible of doing that. She was a great worker, a supportive and fun co-worker, and she was hugely popular amongst the regular customers.
Sucks.....
Sucks.....
Sunday, April 4, 2010
I Need a New Scene
Don't get me wrong; I love living in the city, and for the most part I like my job, and I love Love LOVE my friends. However, lately the whole work, sleep, hang out with old friends, lather, rinse, repeat thing is getting me down. I have GOT to get SOMETHING that is not work to work on. I'm also interested in meeting more people. It's funny because you'd think working in a coffee establishment in a businessy district in downtown Toronto you'd be meeting tons of people....well, you DO, I guess, but you don't meet them as PEOPLE so much as just customers; And as friendly as all our regulars are I'm willing to bet most of them only think of us as the nice people who make their lattes as opposed to potential friends. I get that. That's fine. It just means that I need some kind of outlet that isn't Barstucks to meet people. Yes, I would like to associate with non-Barstucks people sometimes.....
I've also been thinking about dating recently....
I'm also thinking a lot about exercising. There are so many classes and gyms and programs to participate in...I could probably put an end to most of my personal grips with some group activites.
Anyway, that is all.
I've also been thinking about dating recently....
I'm also thinking a lot about exercising. There are so many classes and gyms and programs to participate in...I could probably put an end to most of my personal grips with some group activites.
Anyway, that is all.
Monday, March 22, 2010
Rude, eh?
They said that I was extemely rude to them.
Honey, you haven't seen me rude. Had I been rude, you would have left in tears!
I recieved my first ever customer complaint while working a pre-close on Saturday. It was early in the shift and I was on cash. Two young (they looked like university students) men, and a young woman walked into my store and stopped just short of the registar in front of the pastry case. At the same time an older couple walked in, came up to the cash and immediately started ordering. I looked at the three young people and it seemed to me by the way they were chatting, and persusing the pastry case that they were still deciding what to order. Happens all the time. So, I decided to take the older couple's order to give the threesome some time to figure out what they wanted. After serving the couple, I looked over the group (STILL at the pastry case) and said 'hello' in my typical barstucks fashion.
"So, you're finally going to take our order now?" replied one of the young men, in what I PERCEIVED to be a joking fashion. He didn't seem to be upset or agitated in any way. I thought he was smirking.
"Well, I could NOT serve you" I responded with a smile, and in a similar joking fashion. We're encouraged to kid with customers, and be engaging. I thought it would have been obvious to anyone that I was not seriously telling this guy that I wasn't going to serve them, and there was CERTAINLY no offense meant.
The guy asked me "What's your name?" I'm used to this question, so I told him my name. "What's your last name?" the other man asked. I told him my last name. Then they walked out, which I found odd but they STILL had given me no verbal, or physical cues that would suggest to me they were offended by what I said. My friend and Shift Supervisor, Margera, was on the bar next to me and asked me what THAT was all about, (meaning why did they customers ask me my name and leave without ordering). I asked Margera if she knew who they were. I thought perhaps they might have been regulars who just didn't know who I was. Margera said she didn't know who they were.
Then I got weirded out.
Then they came back in the store.
They came up and asked in a calm fashion which STILL did not betray any feelings of aggitation, if I there was a store manager they could speak with. Margera told them they could speak to her, and they went off to the side.
I could hear bits and pieces of what they were saying:
"....We were in here a few minutes ago, and she saw us waiting in line but she served a couple that came in after us first..."
"....she was incrediably rude...."
".....we spend a lot of money on this company...."
"....Just wanted you to know that we thought it was extremely rude service and we plan on making a formal complaint to the company about this store..."
I was so angry I could spit.
First of all, I've never been intentionally rude to a customer in my life (even if they deserved it), and secondly I was angered by the dickish manner in which they were complaining. As I said earlier, they gave me no sign while talking to me that they were offended aside from that "So you're finally going to serve us now?" remark (which as I explained, seemed more joking then bitchy/sarcastic at the time, although thinking about it now...fucking asshole!). Even when they walked out it wasn't in an angry fashion. It just struck me as weird. They seemed fucking pleasant for goddsakes! and now they were saying all these things about how rude I was, how they were going to file complaints with the company and with me standing only a few feet away unable to SAY anything in my defense...They must have known I could hear them. And they just sounded so smug, and self righteous, and had they only said to me that they were offended I would have apologized up and down.
"I'm sorry I served someone else before you, I thought you were still making up your mind! My mistake. And my reaction was meant as a joke but I sincerely apologize if any offense was taken. How about you have you're drinks on me tonight?" I would have said. And I would have meant it too!
But instead they decided to be dicks about it.
Fuck. I hate people sometimes.
I was not rude.
Rude would be this:
"It may be a foriegn concept to you, but usually when someone wants to order something they come to the cashier and fucking ORDER it. Standing away from me, staring at the pastry case and chatting away with eachother suggests to me that you are NOT ready to order, and forgive me for wanting to give you some space to decide what you want! I WAS trying to be polite you fucking assholes! But ok...maybe I should have asked you if you were ready before I served people who knew how this whole ordering process works. Maybe I was too quick to assume you were undecided. However, if you're irritated it helps to tell me that. And NO sarcasm is NOT "telling me that" it's unneccessary and makes me fucking angry. See, this whole thing was just a big misunderstanding but you're obviously raging fucktards and likely enjoy taking personal offense to everything that happens to you because as far as you're concerned everything probably IS all about you. Eat a dick. Thanks for choosing Barstucks, Fuck you very much!"
You know, I bet they didn't even know how close they were to free coffee....
I was glad to be working with Margera that night because she completely had my back, and was supportive of me that entire shift. I talked to my boss about it today and she told me not to worry about it. Some people are idiots was all she said.
Honey, you haven't seen me rude. Had I been rude, you would have left in tears!
I recieved my first ever customer complaint while working a pre-close on Saturday. It was early in the shift and I was on cash. Two young (they looked like university students) men, and a young woman walked into my store and stopped just short of the registar in front of the pastry case. At the same time an older couple walked in, came up to the cash and immediately started ordering. I looked at the three young people and it seemed to me by the way they were chatting, and persusing the pastry case that they were still deciding what to order. Happens all the time. So, I decided to take the older couple's order to give the threesome some time to figure out what they wanted. After serving the couple, I looked over the group (STILL at the pastry case) and said 'hello' in my typical barstucks fashion.
"So, you're finally going to take our order now?" replied one of the young men, in what I PERCEIVED to be a joking fashion. He didn't seem to be upset or agitated in any way. I thought he was smirking.
"Well, I could NOT serve you" I responded with a smile, and in a similar joking fashion. We're encouraged to kid with customers, and be engaging. I thought it would have been obvious to anyone that I was not seriously telling this guy that I wasn't going to serve them, and there was CERTAINLY no offense meant.
The guy asked me "What's your name?" I'm used to this question, so I told him my name. "What's your last name?" the other man asked. I told him my last name. Then they walked out, which I found odd but they STILL had given me no verbal, or physical cues that would suggest to me they were offended by what I said. My friend and Shift Supervisor, Margera, was on the bar next to me and asked me what THAT was all about, (meaning why did they customers ask me my name and leave without ordering). I asked Margera if she knew who they were. I thought perhaps they might have been regulars who just didn't know who I was. Margera said she didn't know who they were.
Then I got weirded out.
Then they came back in the store.
They came up and asked in a calm fashion which STILL did not betray any feelings of aggitation, if I there was a store manager they could speak with. Margera told them they could speak to her, and they went off to the side.
I could hear bits and pieces of what they were saying:
"....We were in here a few minutes ago, and she saw us waiting in line but she served a couple that came in after us first..."
"....she was incrediably rude...."
".....we spend a lot of money on this company...."
"....Just wanted you to know that we thought it was extremely rude service and we plan on making a formal complaint to the company about this store..."
I was so angry I could spit.
First of all, I've never been intentionally rude to a customer in my life (even if they deserved it), and secondly I was angered by the dickish manner in which they were complaining. As I said earlier, they gave me no sign while talking to me that they were offended aside from that "So you're finally going to serve us now?" remark (which as I explained, seemed more joking then bitchy/sarcastic at the time, although thinking about it now...fucking asshole!). Even when they walked out it wasn't in an angry fashion. It just struck me as weird. They seemed fucking pleasant for goddsakes! and now they were saying all these things about how rude I was, how they were going to file complaints with the company and with me standing only a few feet away unable to SAY anything in my defense...They must have known I could hear them. And they just sounded so smug, and self righteous, and had they only said to me that they were offended I would have apologized up and down.
"I'm sorry I served someone else before you, I thought you were still making up your mind! My mistake. And my reaction was meant as a joke but I sincerely apologize if any offense was taken. How about you have you're drinks on me tonight?" I would have said. And I would have meant it too!
But instead they decided to be dicks about it.
Fuck. I hate people sometimes.
I was not rude.
Rude would be this:
"It may be a foriegn concept to you, but usually when someone wants to order something they come to the cashier and fucking ORDER it. Standing away from me, staring at the pastry case and chatting away with eachother suggests to me that you are NOT ready to order, and forgive me for wanting to give you some space to decide what you want! I WAS trying to be polite you fucking assholes! But ok...maybe I should have asked you if you were ready before I served people who knew how this whole ordering process works. Maybe I was too quick to assume you were undecided. However, if you're irritated it helps to tell me that. And NO sarcasm is NOT "telling me that" it's unneccessary and makes me fucking angry. See, this whole thing was just a big misunderstanding but you're obviously raging fucktards and likely enjoy taking personal offense to everything that happens to you because as far as you're concerned everything probably IS all about you. Eat a dick. Thanks for choosing Barstucks, Fuck you very much!"
You know, I bet they didn't even know how close they were to free coffee....
I was glad to be working with Margera that night because she completely had my back, and was supportive of me that entire shift. I talked to my boss about it today and she told me not to worry about it. Some people are idiots was all she said.
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